DISCOUNTS

How do I qualify for 20% cashback?

Prior to your first order you will need to click the popup offer for the 20% Cashback to apply to your order. Qualifications for 20% Cashback:

I signed up on the pop-up but never received my 20% off discount?

This offer is not a 20% discount, rather it is for 20% cash back. Please check your inbox after a qualifying purchase, where you will receive an email to redeem your CashBack. You just need to complete the CashBack redemption form, and then you can s

I want to use a discount code instead of the cashback offer?

The CashBack in our best promotion, but we will have a new promotion just for Black Friday and Cyber Monday coming up.

Why is there a holding period to receive my cashback?

We trust you, but to prevent fraud, there is typically a holding period that aligns with the return or refund window. If you are completely satisfied with your purchase and would like to receive your Mugsy card sooner, please email our customer servi

How do I use my bonus gift card?

To use your gift card, simply make a purchase on our website. During the checkout process, you’ll find a field labeled "Gift Card Number" where you should enter the number from your gift card. For a smooth transaction, please ensure that you use the

How do I redeem my cashback and what are my options?

To redeem your cashback, after your qualifying purchase, you should receive an email containing a cashback redemption form. Complete the form and you'll have the option to receive your cashback either as a Visa prepaid card or as a bonus Mugsy gift c

How do I apply a discount code or gift card I forgot to use on my order?

If you have a discount code, cash back offer, or gift card that wasn’t applied during your initial purchase, our team may be able to apply these discounts retroactively. Please contact our customer service team at [email protected] for assistance with a